The promotional code must be applied at the time of purchase by entering in your code into the "Promotion Code" box on the shopping basket page.

Unfortunately you are not able to use two promotional codes together. Sorry about that - so you'll need to decide which promotion code you'd like to use if you have more than 1 to choose from. Full details of our current promotions can be found in our terms and conditions.

If you are having trouble with a promotion code, please check that you have qualified for the promotional code you are trying to use.

For example, if particular products are excluded from a promotion (which will be identified in the terms and conditions) they would not be counted towards a required spend. e.g. spend $50 save $xx.

Also, you may have to spend a certain amount to qualify for a discount.

Please note that shipping costs are not included in any spend requirement for a promotion.

If you continue to face issues, please chat to our customer care team.

Customer Service Opening Hours for LIVE CHAT

Monday - Friday: 10am - 6pm

Just click on the LIVE CHAT button or here.

Once you have entered your promotional code into the "Promotion Code" on the checkout page, you will see a message in the box confirming the code has been applied. As per the below image. In some cases promotions will be automatically added to your shopping bag upon qualification.