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Online security is really important to us and we're committed to ensuring we keep our customers safe when ordering online. In order to do this, we perform random security checks on our orders.
As part of these checks we may contact you and ask for you to verify some of the information in your order.
In the unlikely event of any unauthorised use of your card you must report the transaction to your payment provider.
Aside from baked goods... cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere. Learn more about our cookie policy here
Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and how you've navigated around the website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details.
The Body Shop is able to use cookies to monitor individual customer browsing but third parties are not able to identify customers using cookies.
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
- Choose the menu “tools” then “Internet Options”
- Click on the “privacy” tab
- Select the setting the appropriate setting
For Mozilla firefox: .
- Choose the menu “tools” then “Options”
- Click on the icon “privacy”
- Find the menu “cookie” and select the relevant options
For Chrome:
- Choose the menu “tools” then “Options”
- Click on the icon “privacy”
- Find the menu “cookie” and select the relevant options
For Safari:
- Choose the menu Files” > “Preferences”
- Privacy