The Body Shop is committed to reviewing and adapting our approach daily in order to protect ourselves, our team and our community.

In addition to following Australian Government and World Health Organisation advice, we have implemented additional preventative measures to minimise the spread of COVID-19.

Our stores remain open, however we will have reduced trading hours from 25th March.

•All stores (outside airport locations) will be open 10am-5pm Sun-Wed and Fri-Sat. On Thursdays, we will stay open until 7pm.

•We have adopted a no touch environment. Our beauty advisors will take you through a guided consultation instead.

•We have actioned social distancing between staff and customers – if the store reaches maximum capacity, we will ask you to wait until one of our beauty advisors are available to assist you. We also ask that you respect the advised 1.5m distance between yourself and others whilst in store.

•We have removed all product testers from the shelves, however a team member can assist you in experiencing our products without skin contact.

•All surfaces and fixtures are continuously and attentively disinfected.

•We are now accepting cashless payment only. All credit card terminals will be sanitised between use.

Please be patient with our teams as they try their best to serve you in a way that promotes our collective safety. These are indeed unprecedented and unsettling times, but we know we will get through this stronger together.

Stay safe and well.