WHAT IS OPEN HIRING?
The Body Shop is implementing a hiring practice that’s fair and inclusive to all candidates. When applying, applicants are asked three simple questions, and all candidates are then selected in order of application date, with the earliest application selected first. Following the online application process, the applicant is invited for an in-person discussion with the Store Manager. This meeting is not an interview. During the discussion, the candidates are informed of the inherent requirements of the role, given a brief brand history, as well as overall responsibilities. If the candidate is able to fulfil the inherent requirements of the role, they secure the job. Successful candidates will then join The Body Shop’s best practice onboarding process, covering an array of product, customer service and soft skills training.
Why does The Body Shop use Open Hiring to recruit and retain talent?
The Body Shop is committed to creating a work environment that is open, trustworthy and honest. We focus on a person’s potential rather than their history, making work more accessible for those who may have been excluded from the opportunity for employment. In keeping with our purpose to fight for a fairer and more beautiful world, we believe that business should be a force for good; Open Hiring helps fulfill our equity strategy by supporting social equality in the communities where we operate.
To date, our Open Hiring approach has helped The Body Shop gain qualified and loyal employees, connecting passionate candidates to invaluable experience within a purposeful work environment.
How Open Hiring Works
The first candidate to apply is the first candidate to get the opportunity. If a candidate doesn’t have access to a computer, they can inquire to access a company laptop or visit one of our community partners.
When recruiting, hiring managers will select the first candidate on the list (in order of application date) and select them for an in-person chat. During the chat, the candidates are informed of open positions, company history, and roles and responsibilities. From there, interested candidates will be asked three simple questions to confirm they’re eligible and physically able to fulfil the role:
-Are you legally authorized to work in Australia?
-Can you lift up to 11kgs and work an eight-hour shift in one day?
-Are you happy to work with customers? (not a disqualifier)
Our mission is to replace scrutiny with trust, focusing on a person’s potential rather than their history.
WHO DOES THE BODY SHOP PARTNER WITH TO SUPPORT OPEN HIRING?
In line with the company’s inclusive hiring policy, The Body Shop Australia is working with charity partners Launch Housing, Little Dreamers and Good Shepherd, and APM Employment Services in Australia to encourage those who have traditionally faced barriers to employment to apply. These include those who have experienced homelessness, single parents, young carers and First Nations Australians.